At NOMAN ALTAF LTD, we aim to provide a smooth and efficient delivery experience. Please read the following terms regarding our delivery policies.

1. Shipping Methods and Delivery Times

We offer a variety of shipping options to suit your needs. The delivery time for each order depends on the selected shipping method and your location.

• Standard Shipping: Typically delivered within 3-7 business days (depending on location).
• Expedited Shipping: Typically delivered within 1-3 business days.
• International Shipping: Delivery times vary depending on the destination country. International orders typically arrive within 7-21 business days.

Please note that these timeframes are estimates and are not guaranteed. Delivery times may vary based on factors such as customs processing, weather conditions, or unforeseen events.

2. Shipping Fees

Shipping fees are calculated at checkout and depend on your location and the size/weight of your order. You will be notified of the total shipping cost before completing your purchase.

• Domestic Shipping (within the United Kingdom): We offer standard and expedited shipping options.
• International Shipping: Shipping fees are calculated based on the destination country. Additional customs duties, taxes, or import fees may apply depending on local regulations.

3. Order Processing

Orders are processed Monday through Friday, excluding weekends and public holidays. Orders placed after 3:00 PM (GMT) or on weekends will be processed the next business day.

Once your order is processed, you will receive a confirmation email with a tracking number (if available) and estimated delivery time.

4. Delivery Address

It is your responsibility to provide accurate and complete shipping information. We are not liable for delays or errors caused by incorrect or incomplete addresses. Please double-check your delivery address before finalizing your order.

If you notice an error in your shipping details, please contact us immediately at info@nomanaltaf.store. We will make every effort to update your details before the order is shipped.

5. Shipping Restrictions

Currently, we offer shipping to the following regions:

• Domestic shipping within the United Kingdom.
• International shipping to select countries.

If we do not offer shipping to your country, you will be notified during the checkout process. Please contact us for more information about international shipping availability.

6. Delivery Issues

If you encounter any issues with your delivery, such as delays or missing items, please reach out to us immediately. We will assist in tracking your order and resolving any issues that may arise.

• Damaged Items: If your item arrives damaged, please contact us within 48 hours of receiving the package. Provide us with photos of the damage and your order number, and we will work with you to resolve the issue.
• Lost or Missing Items: If your package is lost or missing, please contact us within 14 days of the expected delivery date. We will assist in tracking the package or processing a replacement or refund as needed.

7. International Delivery & Customs Duties

For international orders, please be aware of the following:

• Customs Duties & Taxes: International customers are responsible for paying any customs duties, taxes, and import fees that may be imposed by their country. These fees are not included in the product price or shipping cost and are the buyer’s responsibility upon arrival.
• Customs Delays: Sometimes, customs processing may delay the delivery of your package. We cannot control these delays, but we will provide tracking information to help you monitor the progress of your order.

8. Tracking Your Order

Once your order has been shipped, you will receive an email with tracking information (if available). You can track your order through the courier’s website or contact us for updates.

9. Returns and Exchanges

Please refer to our Returns & Exchanges page for more information on how to return or exchange an item. If you experience any issues with your order upon delivery, we are happy to assist you.

10. Changes to Delivery Terms

We reserve the right to change these Delivery Terms at any time. Any changes will be posted on this page, and the updated terms will apply to any orders placed after the change.

11. Contact Information

If you have any questions or concerns regarding delivery, please contact us at:

NOMAN ALTAF LTD
Flat 2336, 275 New North Road,
London, United Kingdom, N1 7AA
Email: info@nomanaltaf.store